At BAYLAY, we are committed to providing our customers with a seamless and transparent shopping experience. Below is our detailed shipping policy, designed to comply with Google Shopping Ads requirements and to help you understand how we handle deliveries.
Shipping Options & Delivery Times
- United States:
We offer free standard shipping on all orders within the U.S.
Estimated delivery time: 5–8 business days after processing. - Processing Time:
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking details. - Shipping Carrier:
We partner with reputable shipping carriers such as USPS, UPS, or FedEx, depending on your location and shipping availability.
International Shipping
Currently, we do not offer international shipping. We only ship within the United States.
Shipping Fees
- U.S. Orders: $0 (Free shipping)
- No additional handling or hidden fees apply.
Taxes & Duties
We do not charge any sales tax on orders placed through our website.
Customers within the U.S. can shop tax-free.
Order Tracking
Once your order is shipped, a tracking number will be sent to your email. You can use this number to monitor your shipment directly through the carrier’s website.
Incorrect Address Disclaimer
Please ensure all shipping information is correct at the time of purchase. BAYLAY is not responsible for lost or delayed packages due to incorrect or incomplete shipping addresses.
Delivery Delays
While we strive to meet estimated delivery times, delays may occur due to weather conditions, carrier issues, or peak shopping periods. BAYLAY is not responsible for such delays once the package has left our facility.
Lost or Stolen Packages
BAYLAY is not liable for lost or stolen packages that have been confirmed as delivered by the carrier. Please contact the shipping provider for assistance in these cases.
If you have any questions regarding our shipping policy, feel free to contact our customer service team at sales@baylay.store.